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Tech support is vital to keeping an organization running, It is an instrumental part of the business software market. Users are often intimidated when calling tech support. IT teams however, prefer to save time and remotely support distant customers or branch offices.
Mikogo eliminates the frustration of the “what do I click now?” call while allowing tech support agents to work faster and smarter. The client can show the remote support rep the exact problem, and turn over control of the desktop so that the technician can easily execute the solution or provide a bit of training. Relationships are deepened, time isn’t wasted, and money is saved.
Click here to download the free Mikogo software.
ezTalks is the world's leading online video conferencing provider that enables you to connect with people anywhere and anytime. Integrated with HD video conferencing, audio conferencing, screen sharing, content sharing, remote control and other powerful features, it can be widely applied to all industries
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